Managing Colleague User Accounts

Managing Colleague User Accounts

This quick guide is for all SkillGuard system Administrator users – including Employer Administrators, Project Managers and Site Managers, and Training Provider users
The links below describe how to create and manage user accounts in SkillGuard.
  1. Restricting and Restoring User Access: Restricting and Restoring User Access
  2. Creating Multiple User Roles for the Same User: Creating Multiple User Roles for the Same User
  3. Reset a User's Password: Reset a User's Password
  4. Create New User Login Accounts: Create New User Login Accounts
  5. Creating a Line Manager: Creating a Line Manager

    • Related Articles

    • Create New User Login Accounts

      This guide is intended for all user roles These steps outline the process to create new user log in accounts for colleagues in your organisation. 1. Log in to SkillGuard. 2. From the Dashboard select the My Account tab. 3. Click the Manage Colleague ...

    • Reset a User's Password

      This guide is intended for Entity Manager, Employer Admin, Project Manager and Site Manager users. 1. Log in to SkillGuard. 2. Select My Account. 3. Click on the Manage Colleague Logins. 4. Find the relevant record from the populated list, highlight ...

    • Creating Multiple User Roles for the Same User

      This guide is intended for Entity Manager, Employer Admin, Project Manager and Site Manager users. 1. Log in to SkillGuard. 2. Select My Account tab and select Manage Colleague Logins. 3. Click the Add button, from the drop down list, select the new ...

    • Restricting and Restoring User Access

      This guide is intended for Employer Admin users. Make a user inactive: If a user no longer works for your company, you can restrict their access. To do this, log in to SkillGuard. Select the My Account tab. Click on Manage Colleague Logins. Find the ...

    • Creating a Line Manager

      This guide is intended for Employer Admin users. The Line Manager functionality within SkillGuard allows an Employer Admin user to create a user login account for any recordholder that they Primary Employ, giving the selected recordholder the ability ...